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  1. You must use the main search form. Enter in the search box departure city, arrival city, departure date and number of passengers, and then click "Timetable and prices" button. After processing the request, the site will give you a schedule of all the available routes and fares. If there is no specified number of buses, the system will display the next date on which there are available flights.


  2. Pay for a bus ticket can be using cards Visa and Mastercard, as well as bank transfer and other payment methods offered by our partner PayU

    The ticket can be downloaded immediately after payment in the section "My Tickets". Also we will send you a ticket to the e-mail.


  3. Online service Busfor.pl does not provide long-term ticket booking services.


  4. Please, write an email to: help@busfor.com with the booking id and your request to return it. Our support spoecialist will calculate the sum to be returned (as per bus operator's refund conditions) and will proceed with the refund.

    We will process your application within 1 - 30 days. Status application, you can view the same in the "My tickets". Once the application is processed, our staff will contact you to let you know how much money will be refunded upon request.
The refund amount depends on the conditions of the carrier, as well as on the time left before the trip. The earlier you returned the ticket, the greater the amount of the refund. Return Policy as described on your ticket.


  5. Communication with the driver is possible only after the purchase of tickets. The ticket specified contact data carrier or the manager. You can also contact our support team via telephone +48 (22) 307 7104or by email: help@busfor.com.


  6. Looking for the available trips for a specific date, next to each of them you will see the button "details." Click on it to display information about the brand and model of the bus, as well as additional services that will be available on this trip. But in the event of unforeseen circumstances, the carrier reserves the right to replace the vehicle.


  7. The luggage compartment is often provided free of charge a place for luggage weighing up to 25 kg and a volume of 60x60x40 sm. The cabin luggage is up to 5 kg. For oversized baggage, each carrier has its own conditions. For a more precise answer, your best bet is to contact our support team by email help@busfor.com.


  8. Buses leave on schedule, but in the case of delay, you can contact the driver by phone specified on the ticket, and on an individual basis try to resolve this issue.


  9. This issue needs to be discussed individually with the carrier. For this please contact our customer support to its employees contacted by the carrier: help@busfor.com or by telephone +48 (22) 307 7104


  10. Refunds carried by the carrier and the conditions of each are different, and therefore the waiting period of return may be different. If after 30 days from the date of submission of the application, the funds were not returned, please contact customer service by email at help@busfor.com.


  11. Compulsory insurance is included in the ticket price and is valid during the bus trip.


  12. Their comments and suggestions you can send to customer support email address help@busfor.com.


  13. This question will be clarified with the carrier by our expertson an individual basis. Please contact the customer service by phone +48 (22) 307 7104, or by email: help@busfor.com.


  14. Departure date can not be changed. If you have changed plans and moved the departure the next day, you need to return the ticket and buy a new one. To learn how to get a refund for an unused ticket can learn in paragraph 4.


  15. When boarding a bus it is necessary to show a printed ticket.


  16. We do not provide such services.


  17. It is allowed up to three errors in the first and last name. If there is more errors, you need to contact support by phone +48 (22) 307 7104, or by email: help@busfor.com and specify the number of your ticket.


  18. This is not possible. The ticket for the trip you need to buy online and pay with one of the payment methods. Details about payment methods, please read in paragraph 2.

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